FAQ
You want to know more. We’re here to help
We’ve compiled the most commonly asked questions about the Okanagan Gondola. See something missing from our list? Contact Us and our team will get back to you as soon as possible.
Tickets & Passes
The inside scoop on getting here and going up.
Great news! Tickets are on sale now. Head over to our tickets page to buy your gondola tickets online.
General Admission Tickets start at $59 for adults and $39 for children, plus applicable taxes. Prices vary by date and time of day, and are higher on weekends and during peak periods. For exact pricing, choose your date in our online booking. Book early for the best rate, as prices can rise as dates fill up.
Yes, and they’re on sale now. Enjoy unlimited gondola rides year-round, exclusive member events, savings at Lumera, our cafes and retail shops, and 15% off admission for friends and family who join you. As an opening offer, save 30% when you buy before May 31, 2027.
Yes. On the day of your visit, stop by Guest Services in the base terminal and our team will apply the price of your ticket toward an Annual Membership Pass.
We have three admission types: infant (under 5 years old), child (6-15 years old) and adult (16+). Children 5 years old and under are free but be sure to include them on your reservation to secure a seat.
Your General Admission Ticket includes a round-trip gondola ride (eight minutes each way) and access to 2.5 km of trails and three viewpoints atop Ellison Ridge. While you’re here, you’re welcome to visit the Base Cafe and event pavilion, the Summit Cafe and Lumera mountaintop dining. Food and drinks are purchased separately.
We’re happy to share that parking is free. Get here, park up, and we’ll do the rest.
Yes. You can change your visit date or ride time up to 24 hours before your scheduled ride, with no change fees. If you booked through a tour operator or third-party website, please contact them directly to make changes.
Your Annual Membership Pass includes unlimited general admission! We recommend reserving your tickets in advance to secure your preferred visit time. Simply log in to your account, select your visit date and book your general admission ticket for $0. You can also add friends and family to your booking at a discounted general admission rate.
Absolutely! Annual Membership Pass holders can purchase discounted general admission tickets for friends and family who are visiting with them. Simply log in to your account, select your visit date and add their tickets to your booking at the special passholder rate.
Special rates are available for groups of 17+ people. Please see our Groups & Weddings page to learn more and to contact us to book.
Visitor Information
Everything you need to know about the gondola experience itself.
Hours vary by season, but most days we’re open 10:00 am to 9:00 pm. To see hours for a specific date, select it in our online booking to view available ride times.
Yes, the Okanagan Gondola is family-friendly and all kids are welcome. With interactive trails, seasonal events, and special activities throughout the year, there’s always something fun to do for the whole family.
Yes, gondola cabins are stroller-friendly and there are several walking trails that can accommodate strollers as well, including the summit viewpoint. You and your little one are welcome here.
Yes, the gondola cabins are wheelchair-accessible. The summit building and immediate area are also accessible (weather conditions permitting).
Okanagan Gondola is for locals as much as it is for visitors. Whether you’re from out of town or live just down the road, you might have seen Okanagan landscapes before, but not like this. Keep coming back to watch the seasons change and experience community-inspired events throughout the year.
Yes, our events team supports many private events and celebrations. Please contact us to get more information.
No, for safety reasons, drones are not permitted in the vicinity of the Okanagan Gondola.
Filming and photography production at the Okanagan Gondola must be organized in advance. Please contact our team to make arrangements.
We love dogs too. We’re finalizing our pet policy and will share the details before we open on April 2, 2027. Certified guide and service dogs are always welcome.
To protect our guests and the landscape from wildfire, smoking and vaping, including cannabis, are not permitted anywhere at Okanagan Gondola.
About the Gondola
Nerd out on gondola facts and stats.
Enjoy a scenic eight-minute ride to the summit along our 1.1 km gondola line.
Gondola cabins can fit up to eight people per cabin. So bring your friends.
Our fleet of 15 modern cabins is ready to sweep you away to the summit.
Okanagan Gondola is part of Ridge North America, a Kelowna-based company that creates places to play, stay and live, from family-friendly attractions and resorts to housing for employees and the broader community. Our sister attractions include Squamish Canyon and Glacier Raft Co., both here in BC. The Okanagan is home for us, and we’re building something here for locals and visitors to enjoy for generations.
Built by industry pioneer Doppelmayr and equipped with spacious CWA cabins, our lift system delivers a premier experience.
